Back to Africa Check

No, Naivas supermarket not giving away vouchers in survey competition




UPDATE: After this article was published, the administrators of the Facebook page MEA Customer Survey reached out to Africa Check and said they had bought vouchers from Naivas and issued the vouchers to the winners of the competition as promised in the disputed post.
Naivas authenticated the claims and subsequently pulled down their Facebook and Twitter posts that had labelled the competition as “fake”.

A post shared on Facebook urges Kenyans to fill in a customer survey to win one of three vouchers to the Naivas supermarket chain, each worth KSh5,000.

The 4 March 2020 post includes a link to a Google Form and says the competition is open from 4 to 18 March.

This form then asks questions about preferred brands of home appliances and other electronics. Once you click “submit” a pop-up reads: “Your response has been recorded please check your email to get the result!”

Africa Check filled in the survey but received no email response. So is this competition legit? We checked.



Naivas say competition fake


Naivas has dismissed the claim on their official Twitter account. The company posted a screenshot of the Facebook post, with “FAKE” stamped in red across it.

The tweet read: “This is NOT from us. DO NOT BE CONNED! KAA RADAR!” “Kaa radar” is Kiswahili for “stay alert”. – Grace Gichuhi




 

Republish our content for free

We believe that everyone needs the facts.

You can republish the text of this article free of charge, both online and in print. However, we ask that you pay attention to these simple guidelines. In a nutshell:

1. Do not include images, as in most cases we do not own the copyright.

2. Please do not edit the article.

3. Make sure you credit "Africa Check" in the byline and don't forget to mention that the article was originally published on africacheck.org.

For publishers: what to do if your post is rated false

A fact-checker has rated your Facebook or Instagram post as “false”, “altered”, “partly false” or “missing context”. This could have serious consequences. What do you do?

Click on our guide for the steps you should follow.

Publishers guide

Africa Check teams up with Facebook

Africa Check is a partner in Meta's third-party fact-checking programme to help stop the spread of false information on social media.

The content we rate as “false” will be downgraded on Facebook and Instagram. This means fewer people will see it.

You can also help identify false information on Facebook. This guide explains how.

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
limit: 600 characters

Want to keep reading our fact-checks?

We will never charge you for verified, reliable information. Help us keep it that way by supporting our work.

Become a newsletter subscriber

Support independent fact-checking in Africa.