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Be careful about ‘Mco-op Cash App’ Facebook account impersonating Kenya’s Co-operative Bank

IN SHORT: A Facebook account posting offers and announcements in the name of Kenya’s Co-operative Bank is fake.

The Facebook account "Mco-op CashApp" has been posting offers and announcements in the name of Co-operative Bank, one of Kenya’s largest banks. 

One of the posts, dated 4 September 2022, reads partly in Kiswahili: “A question: Mtu anapanga kununua gari anaeza itwa Car Owner? Anyway, buy your dream car with Co-op Bank Pre-owned Car financing & get 100% financing.”

This loosely translates as: “Can a person planning to buy a car be called a car owner?”

A different post thanks customers “for banking with us”. A graphic showing what appears to be the bank’s financial results is attached. 

In the comments section, Facebook users have been engaging with the account, clearly believing it is a legitimate product from the bank.

But is it?


Signs the account is not genuine

Posts made by this account appear to be mainly screenshots. Usually a new post would not show the number of comments, reactions and shares inside the image.

The bank warned social media users through its verified Facebook page that it had no association with the account.

“Dear Customer, Our attention has been drawn to a Facebook Account with the handle: @Mco-op CashApp posing as an official account of the Co-operative Bank of Kenya. We take this chance to inform our customers that we have NO ASSOCIATION with this account.”

“Don’t disclose your information or transact with this fake account. Our official Facebook page is verified. Please always check for this. The bank will bear NO RESPONSIBILITY for anyone who is scammed on the page. #KaaChonjo.”

“KaaChonjo” translates to “be careful”.

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