IN SHORT: Some posts on Facebook in Kenya claim that the reason for the downtime of the M-Pesa mobile money platform was its integration with the tax agency’s system. However, both the Kenya Revenue Authority and Safaricom have denied this.
“Government has shut down mpesa via Safaricom PLC to integrate it with Kenya Revenue Authority (KRA) system. That’s why Mpesa is down,” reads a post on Facebook.
On 9 January 2024, M-Pesa did experience an outage, followed by another on 23 January. This sparked concerns about the impact on the economy and the decline in service and communication from the company in the recent past.
In September 2023, Kenya’s treasury proposed giving the tax authority access to Kenyans’ real-time mobile money financial transactions in a bid to accelerate tax collection.
But has M-Pesa really been integrated with Kenya's tax collection system? We checked.
‘This is fake news’
On 9 January 2024, the KRA posted a screenshot of the post with the word “fake” written across it in red.
In an interview, Safaricom also denied allegations that it had integrated M-Pesa with KRA systems.
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