IN SHORT: Nigerian online store Jumia says it will never ask customers to make an upfront payment before their orders are placed. Any Facebook page asking users to do this should be ignored.
The post has received over 180 comments, mostly from users showing interest in the promotion.
But is the page and its promotions legit? We checked.
The Facebook page in question – Jumia site – has just more than a thousand followers and was created on 22 June 2023. This is surprisingly few followers and strangely recent for a company that is over 10 years old.
Africa Check found the company’s verified page, Jumia, with over 19 million likes. It was created in 2012, the same year the company was launched. The social media account links found at the bottom of the Jumia website also led us to the verified Facebook account.
The Facebook post by the suspicious page asks users to reach out to the mobile number provided to claim the discount. Once users send a message to the number, they’re instructed to pay a fee before their order can be placed. This is fraudsters’ way of stealing money from unsuspecting users.
A representative of the company told Africa Check that Jumia is “not affiliated” with the page running the promotion. “We are always taking the necessary precautionary measures to protect our esteemed customers,” said the rep.
To help protect yourself against online scams, read our guide to Facebook scams and how to spot them.
Republish our content for free
For publishers: what to do if your post is rated false
A fact-checker has rated your Facebook or Instagram post as “false”, “altered”, “partly false” or “missing context”. This could have serious consequences. What do you do?
Click on our guide for the steps you should follow.Publishers guide
Africa Check teams up with Facebook
Africa Check is a partner in Meta's third-party fact-checking programme to help stop the spread of false information on social media.
The content we rate as “false” will be downgraded on Facebook and Instagram. This means fewer people will see it.
You can also help identify false information on Facebook. This guide explains how.