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Only one DFCU Bank branch in Kampala, Uganda, shut due to Covid-19, since reopened

According to a screenshot of a document shared on Facebook, Ugandan DFCU Bank has shut down all branches in the capital Kampala after five employees tested positive for Covid-19.

The “public notice” is dated 27 August 2020. It says five staff members have been “confirmed positive” for Covid-19 and therefore “management has decided to shut down all DFCU Bank branches in Kampala as a precautionary measure to all our customers and clients to mitigate the risk of further infection”.

The notice looks official and is signed “Management”. But was it really issued by DFCU Bank?

‘Fake notice’

On the same day, the DFCU Bank dismissed the claim on Twitter and urged the public to “disregard the fake notice and treat it with the contempt it deserves”.

The bank wrote the notice was “clearly intended to cause a sense of alarm among our customers, stakeholders and the public”. 

Only the Lugogo branch of the bank was closed on 26 August, after five staff members tested positive for Covid-19. The branch reopened on 2 September. – Grace Gichuhi


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