Claim that 94% in SA have access to safe drinking water…doesn’t hold water

Comments 7

Do more than 94% of South Africans really have access to clean and safe drinking water? Water and Environment minister Edna Molewa has said they do. The claim is exaggerated.

We have updated this report to reflect the fact that the Blue Drop audit focusses only on municipalities that have been designated "water services authorities". See below for details.

Do more than 94% of South Africans really have access to safe drinking water? The question arose after a recent Africa Check report in which we quoted a statement by Water and Environmental Affairs Minister Edna Molewa claiming that 94.7% of the population had “access to clean and safe drinking water”.

A reader wrote to us querying the accuracy of the figure and argued that by referring to official statistics like this, “journalists minimize the extent of the [water] problem” in rural and poor municipalities.

Government says over 94% have access to safe water

So is the claim true or not? Certainly Edna Molewa is not the only one to have made such a statement about water provision in South Africa.

In June 2011, her predecessor, Bulelwa Sonjica, told the National Council of Provinces that “when the government took office in 1994, a mere 62% of households had access to clean drinking water. Today that figure stands at an average of 93%”.

A report published by the South African government’s BuaNews agency in August 2011 referred to 92.9% of South Africans having “access to a safe water supply”.

And on Saturday, during Freedom Day celebrations, President Jacob Zuma remarked that the “percentage of households with access to potable water has increased from 60 per cent to over 90 per cent” since 1994.

Household survey shows much lower access figures

Mava Scott, head of communications for the department of water affairs, told Africa Check that the department’s figures show that 96.4% of households currently have “access to piped water”. The issue of water quality is a “separate issue”, he said.

However, according to the 2011 National Census,  91.2% of households had access to piped water, either inside their own homes or yards or from communal taps, and 8.8% (or about 4.5-million people) had absolutely no access to piped water.

More detailed figures are contained in a 2011 general household survey published by Statistics South Africa (StatsSA), the government statistical service. And that report stated that 89.5% of South African households had access to piped water. Breaking that number down, 43.3% had piped water in their homes, 28.6% had access to water in their yards, 2.7% had the use of a neighbour’s tap and 14.9% had to make use of communal taps.

This suggests the number of those with access to “piped water” is lower than that claimed.

Access to a tap does not mean access to water

And there is another issue besides the number with access to “piped water”. According to Scott, the department of water works on the assumption that if people have access to a tap, they have access to water. “When we talk about piped water, we are normally referring to infrastructure and people have access to water coming out of that infrastructure,” he told Africa Check.

However, according to Oliver Ive, a water and sanitation engineer and MD of Amanz’ abantu Services, a private company involved in rural water supply and sanitation projects, “the fact that someone has a tap doesn’t mean they have clean water or access to piped water”.

“If you put a pump or a service in a village, is it still working in five years time? Government will say that they have spent the money on infrastructure and the people have access, but if you go out and physically check if those taps are delivering water, and quality water, the answer is probably no.

And what about water quality?

“The reality,” says Oliver Ive, “is that everyone in South Africa has access to water because they are alive. Without water you die. The real question is, do they have access to water that is going to be good for health?”

It is a far more difficult question to answer.

One of the primary benchmarks of water quality in South Africa is the annual Blue Drop Report released by the department of water affairs. It focuses not only on water quality but also on operational aspects of water service providers including their risk and asset management and water safety plans.

As a pure barometer of water quality, the report is problematic. The department is careful to emphasise that “a town without Blue Drop certification does not automatically mean that its water is unsafe for human consumption”.

Releasing the most recent Blue Drop report in 2012, Molewa said: “The certificate is awarded as an acknowledgement of Excellent Drinking Water Quality management which surpasses the requirements of national norms and standards by a significant margin. In fact there are a number of water systems in many towns where the water complies well with set standards but there are certain shortcomings identified with the overall risk management aspect.”

Assessments limited to 153 municipalities

There is another problem. Blue Drop assessments in 2012 were limited to 153 municipalities designated as water services authorities.

Hundreds of smaller rural water supply schemes, where many people still obtain water pumped  from boreholes and springs, slip through the cracks.

So while the programme has deservedly attracted wide praise as the most effective regulatory mechanism implemented by the department of water affairs to date, it does present a skewed portrait of water quality in South Africa.

According to the 2012 report, as Molewa noted in her speech, “The overall national drinking water compliance figure is recorded at 98.3% (based upon microbiological, chemical, physical and organoleptic data).”

The Eastern Cape, for instance, obtained an 82.10% Blue Drop compliance score although the province has been dogged for years by reports of unsafe water systems, poor management and poor access to piped water in rural areas.

The reason is simple. “They are getting an artificially high reading because some of the less compliant municipalities and metropolitan areas are not reporting their figures,” says Dr Anthony Turton, a prominent water resource management specialist and professor at the University of the Free State’s Centre for Environmental Management.

“Because of this, it comes out as a zero value and doesn’t impact on the final stats…So there is a bias in the reporting towards compliant municipalities and the compliant municipalities are, by definition, compliant.”

There are no penalties if a scheme is not submitted for evaluation. Perversely, if a district water supply authority wanted to improve its Blue Drop score, it could simply leave poorly scoring rural water supply schemes out of its final reporting.

Water supply is a “highly politicised issue”

Faced by mounting service delivery protests around South Africa, one of the victories that government can claim, says Turton, is that they “have in fact improved water supply”. Which means that water supply and quality is a “highly politicised” issue.

“So wherever you get information from (on water quality and supply) it is likely to be biased by the political process.”

There are also concerns about the accuracy of municipal data.

Jay Bhagwan, water use and waste management executive manager at South Africa’s Water Research Commission (WRC), was recently quoted saying that 18% of South Africa’s municipalities had poor record-keeping, 30% have “worthless records” and 13% have “no records”.

A report published late last year by the WRC on water loss in South Africa found that only 19% of 132 municipalities sampled in its research “could supply complete, plausible and comprehensible data”.

“A large portion of the data supplied was erratic and completely unreliable which reflects poorly on the state of record keeping in a significant number of municipalities in the country.”

Consumer satisfaction with water quality declining

And although Blue Drop scores have been increasing steadily since 2009, consumer satisfaction with the quality of water services has been declining since 2005.

According to the 2011 Stats SA general household survey, only 62.1% of those surveyed rated the quality of water-related services as “good” compared to 76.3% in 2005.

About 7.5% of the respondents believed their water was not safe to drink, 8% said their water was not clear, 8.9% said it tasted bad and 11.1% said their water was not free from bad smells.

Another aspect that has an impact on water supply and quality is the state of existing infrastructure.

According to the WRC study, 36.8% of South Africa’s municipal water is lost before it reaches customers – most of it as the result of leaks and deteriorating water supply systems. As a result, government loses R7-billion in revenue and South Africa, regarded as a “water-stressed” country, loses 1,580-million cubic litres of water each year.

The WRC report warns: “With increasing water scarcity, significant service delivery backlogs and poor revenue recovery, the losses are negatively impacting on the ability of the municipalities to provide sustainable and efficient services…The maintenance backlogs and the deteriorating infrastructure within municipalities is a matter that must be addressed urgently if the water losses and poor service delivery are to be addressed adequately.”

Conclusion: access to safe water lower than claimed

Clearly, as shown by the official statistics agency’s data and other numbers, Molewa’s claim that 94.7% of the population had “access to clean and safe drinking water” does not hold true. The department of water affairs, in referring to a similar figure, says its statistics refer only to “access to piped water” and that water quality is a “separate issue”.

Even then, the department’s claim that 96.4% of households have “access to piped water” should be treated with circumspection. There are questions about the accuracy of the data kept by a strikingly large number of municipalities. And the department’s figures on “access to piped water” would appear to be based on mapping infrastructure, not whether that infrastructure is actually providing water a year or two or three down the line. Reports on water losses serve to illustrate the problem of deteriorating infrastructure. As Oliver Ive said, “the fact that someone has a tap doesn’t mean they have clean water or access to piped water”.

The 2011 Census has also been the subject of some controversy. And the Blue Drop audits, while commendable, cannot be relied upon for an accurate assessment of national water quality as they  do not include many rural water schemes. Perhaps the picture that is closer to reality is that from the 2011 Stats SA general household survey, which recorded that only 62.1% of those surveyed rated the quality of water-related services as “good”. This compared to 76.3% in 2005.

Statistics should never simply be accepted as fact. All too often in speeches, reports, newspapers and magazines, they are quoted  with authority. Numbers are equated with hard facts. But, in truth, statistics usually only tell part of the story.  And that story may not be an accurate reflection of reality.

Edited by Peter Cunliffe-Jones

In our original report we stated that just over half the municipalities in South Africa were audited in terms of last year’s Blue Drop programme and that 125 municipalities were left out of the survey. As a reader has pointed out, the Blue Drop audit only looks at municipalities that have been designated as “water services authorities” and many municipalities do not fall into this category. Where the Blue Drop survey does fall short is in its monitoring of hundreds of small rural water supply schemes. We apologise for the error.

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Comment on this report

Comments 7
  1. By Frank

    Thanks for your research and efforts in bringing out the facts about this important issue. Unfortunately, the SA government, like most in Africa, will usually try to put a positive spin on any issue garnering worldwide attention. SA wants to be seen as a beacon of modern civilization and not as a 3rd world country. While they have made great progress in many areas, the fact is that the majority of their native population in rural areas are still living in poverty, dire conditions, and without safe drinking water.
    Their official denial does not change the facts. Why else would there be such a huge demand by the local population and NGOs for safe water solutions? ie: digging wells, water purification products, etc. We will do whatever we can to help you spread the truth and try to help those who need it most.
    P.S. Your article was featured in our online news magazine “Puroxi Global Water News”

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  2. By David Still, Water and Sanitation Engineer

    Many of the concerns stated in this article are valid. However, the claim that nearly half of SA’s municipalities are not included in the Blue Drop survey is incorrect. Those municipalities not included are not Water Services Authorities (i.e. water services are not within their jurisdiction, the task being performed by one of the other 153). So, yes, we still have a long way to go, but the picture is not as bleak as this article suggests.

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  3. By Africa Check

    David, thanks for pointing out the error. We have updated the report to reflect this. The central problem is that many small rural water supply schemes slip through the cracks and the Blue Drop report – which focuses primarily on larger schemes managed by water services authorities – does not provide an accurate reflection of the national picture.

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  4. By mike muller

    Someone just referred to this site to “debunk” the Minister’s claims so I have only now looked at it.

    This is a difficult area to assess (for two decades, it’s been a source of global debate which has not yet been resolved. But it’s helpful that you make the effort.

    Just a couple of points:-

    The fact that people questioned do not consider the quality of service to be good does not mean that there was no service or that it was unsafe.

    It covers a wide variety of issues, ranging from the taste, smell and colour of water (which may not meet peoples’ desires but still be compliant with technical standards); interruptions to service (important, if they are long); as well as attitudes of staff and costs. But you can’t use that question to assess the Minister’s claim…

    Similarly, you can have safe water that is not piped. Rainwater tanks are safe source in rural areas with scattered homesteads. So are boreholes. Take those figures into account and the Minister is getting close …

    The best source is probably the General Household Survey (annual) whose numbers would support the Minister’s claim if you consider “safe” sources as well as piped sources …

    But if the Department claims 96%+ as “piped water” then they are overstating. If they said 94% reported that they had access to “safe water”, they would be on firmer ground.

    btw, when I was doing these things, I found that the best question to ask people was where they “got their water today” as well as “where they usually get it”. That gave a fairly good indication of the proportion of systems that were not working on a particular day and therefore of overall system reliability

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