Does one SA doctor treat 4,000 patients in public care, but fewer than 300 privately?

Comments 3


Two claims on doctor-patient ratios in SA’s public and private health sectors

Source: Treatment Action Campaign (June 2018)



Both claims are incorrect

The council that gives foreign-qualified doctors permission to practise in South Africa continues to frustrate these professionals, the Treatment Action Campaign (TAC) has reportedly said.

The Health Professions Council of South Africa’s registration procedures “are flawed and unnecessary”, TAC general secretary Anele Yawa was quoted as saying in a June 2018 report in the Citizen newspaper.    

The TAC campaigns for better public healthcare in South Africa.

And with South Africa introducing universal health care, these processes were “an insult” to patients turned away from public facilities because there weren’t enough doctors,Yawa added.  

He said there was “an unacceptable ratio of one doctor to over 4,000 patients” in public healthcare. “In the private healthcare sector, we are dealing with a ratio of one doctor to less than 300 patients.”

Is healthcare inequality in South Africa this bad? We looked at both figures.

Doctors included ‘both GPs and specialists’

Yawa told Africa Check that he meant both general practitioners and specialists. He shared a document that showed there were 165,371 qualified health practitioners in South Africa. Of these, 38,236 were doctors.

One doctor treated 4,219 patients in public healthcare, and in private healthcare one doctor treated 243 patients. The figures were based on 2012 data from the Health Professions Council of South Africa, Yawa said

We traced the 165,371 figure to the HPCSA’s 2011/2012 annual report, but it did not differentiate between the public and private healthcare sectors. The health council does not work out doctor to patient ratios, spokesperson Priscilla Sekhonyana told Africa Check.

Both Yawa and Sekhonyana referred us to the national health department.


“One public doctor treats “over 4,000 patients” in South Africa.”



To find the most recent estimates of doctor to patient ratios in the public sector, health department spokesperson Popo Maja suggested we look at the South African Health Review (SAHR).

This annual peer-reviewed journal analyses health systems in South Africa. It is published by the Health Systems Trust (HST), an organisation that focuses on the country’s health policy and development. The latest edition was published in May 2017.

In data from government’s personnel administration system (Persal), HST  researchers found there were 14,036 general practitioners and 4,737 specialists on the state’s payroll at the end of March 2016.

One public doctor sees 2,457 people

To calculate the number of public health users, the organisation compared medical aid coverage in Statistics South Africa’s 2015 General Household Survey with the agency’s 2016 mid-year population estimates.

The medical aid coverage rate of 17.5% was calculated against the 2016 population of 55.9 million to get 9.78 million people on medical aid.

This meant the difference – an estimated 46.12 million people- relied on public health facilities.

Although data from two different years was used, the share of the population covered by medical aid didn’t change much, Candy Day, a technical specialist with HST, told Africa Check.   

“The percentage medical scheme coverage varies a bit by year and between sources but has overall remained remarkably similar and stagnant over a long time at around 16%,” said Day.   

Using this coverage data, the HST then estimated that South Africa had a ratio of 40.7 doctors – both general practitioners and specialists –  per 100,000 people. This was one doctor for 2,457 people in the public healthcare sector, Day said.

But Day added that the estimate had not considered “use across sectors (that some insured people use public sector services and vice versa) as that introduces even more assumptions and uncertainties”.

With data pointing to one state-employed doctor for every 2,457 people not covered by medical aid, we rate the claim of “one doctor to over 4,000 patients” in the public healthcare sector as incorrect.


“One doctor to less than 300 patients in South Africa’s private healthcare sector”



The Health Systems Trust did not estimate private sector ratios because there wasn’t “reasonably accessible or available data”, Day told Africa Check.

Most doctors in private healthcare each have a practice code number that allows them to claim from medical aid schemes, Dr Mzukisi Grootboom, the chair of the South African Medical Association, told Africa Check.

The list of doctors with these identification numbers is administered by the Board of Healthcare Funders.

“So you can find the private practitioners [on the list], but some colleagues do practise [both] in the private and public sector,” Grootboom said.  

Not all doctors working in the private sector are registered on this system, Lamees Scholtz, the head of the practice code numbering system at the board, told Africa Check.

The organisation’s head of research, Charlton Murove, said that in December 2017 they had “approximately 13,000” general practitioners and 8,000 specialists on their books.

To estimate the number of people on medical aid, the organisation rounded up the 8,878,081 beneficiaries recorded in the Council for Medical Schemes’ 2016/17 annual report to nine million people. This yielded a ratio of 429 people per doctor.

“It must be noted that the same doctors (GPs and specialists) may be seeing cash-paying patients, which will therefore increase the ratio significantly,” Murove told Africa Check. It is difficult to estimate how many of these patients are there, he said.

Publicly available estimates from 2014

Practice code numbers are not open to the public and the number of doctors and specialists was provided to us on request.

The most recent publicly available data can be found in the Competition Commission of South Africa’s preliminary health market inquiry findings.

Released in July 2018, it found an estimated yearly average of 1.75 doctors per 1,000 patients in the private sector between 2010 and 2014.  

Africa Check calculates this to be one doctor per 571 patients. We have asked the commission if they have more recent data and will update this report with their response.

With data from two sources pointing to one doctor for either 429 or 571 patients in private healthcare, we rate the claim of “one doctor to less than 300 patients” in the private healthcare sector as incorrect.

Conclusion: Claim misses the mark for both public and private healthcare

The Treatment Action Campaign claimed there was “one doctor to over 4 000 patients” in the public healthcare sector and “one doctor to less than 300 patients” in private care in South Africa.

This was to highlight a need to reform the system that allows foreign doctors to practise in the country.

The most recent data estimates one government-employed doctor for every 2,457 people not covered by medical aid. In private care, one medical aid-registered doctor sees between 429 and 571 people.

We therefore rate both claims as incorrect.

Edited by Lee Mwiti

Further reading:


© Copyright Africa Check 2020. Read our republishing guidelines. You may reproduce this piece or content from it for the purpose of reporting and/or discussing news and current events. This is subject to: Crediting Africa Check in the byline, keeping all hyperlinks to the sources used and adding this sentence at the end of your publication: “This report was written by Africa Check, a non-partisan fact-checking organisation. View the original piece on their website", with a link back to this page.

Comment on this report

Comments 3
  1. By Shabir Moosa

    Your estimates of 1 public doctor to 2457 people assumes that they work as a GP. Most public service doctors work in hospitals with less than 20% in clinics/CHCs e.g. Jhb Health District has the most doctors across the country’s districts. It has 160 doctors (including interns and community service doctors) in clinics/CHCs for a population of 4.5m people i.e.1 doctor 28125 people.

    Reply Report comment
  2. By Mark Blaylock

    Rural vs urban shows massive disparity.
    My rural hospital has 17 docs, fairly well staffed compared to many rural hospitals.
    Population at last census estimated at 110000.
    That excludes cross border patients.
    So at least 6500 persons per doctor.

    Reply Report comment
  3. By Mmbangiseni Terrance Magoro

    One of the key angle which I think this report missed is RWOPS, loosely stated as Remunerative Work Outside of Public Service. There are doctors appointed by the public service who also work in the private sector. It will be interesting to determine how this has been accounted for as the employment of doctors in both the public and private sectors is not linear. Similar to patients who are receiving health services in both the public and private sectors. Over 90% of patients covered by medical aid make full use of immunisation services that are provided by the public health sector.

    Reply Report comment

Leave a Reply

Your email address will not be published. Required fields are marked *


Africa Check encourages frank, open, inclusive discussion of the topics raised on the website. To ensure the discussion meets these aims we have established some simple House Rules for contributions. Any contributions that violate the rules may be removed by the moderator.

Contributions must:

  • Relate to the topic of the report or post
  • Be written mainly in English

Contributions may not:

  • Contain defamatory, obscene, abusive, threatening or harassing language or material;
  • Encourage or constitute conduct which is unlawful;
  • Contain material in respect of which another party holds the rights, where such rights have not be cleared by you;
  • Contain personal information about you or others that might put anyone at risk;
  • Contain unsuitable URLs;
  • Constitute junk mail or unauthorised advertising;
  • Be submitted repeatedly as comments on the same report or post;

By making any contribution you agree that, in addition to these House Rules, you shall be bound by Africa Check's Terms and Conditions of use which can be accessed on the website.


This site uses Akismet to reduce spam. Learn how your comment data is processed.