Back to Africa Check

Exposing multiple Facebook accounts using the name of Kenyan digital lender Zenka to offer non-existent loans

IN SHORT: Facebook users should be wary of offers that sound too good to be true. These Facebook accounts promising easy loans in the name of digital credit provider Zenka Kenya are not legitimate.

The Facebook accounts Zenka Loan, Zenka loan, Zenka Loan Cash, Zenka Loan and Zenka Loan are offering loans to Kenyans on Facebook.

These accounts use the name of Zenka, a digital credit provider operating in Kenya. Some even use the company’s logo.

A typical post from one of the accounts, dated 29 November 2023, reads: “Kama unataka loan sai kuanzia 5k upto 50k andika neno LOAN.”

The mix of English and Kiswahili translates to: “If you need a loan now from KSh5,000 up to KSh50,000 (about US$32 to $324) write the word loan.”

The offers have been posted here, here, here, here, here, here, here, here, here, here, here, here, here and here.

But are the offers legit? We checked.

Zenka_Scam

Imposter accounts

While reputable financial institutions would normally have an official website or app where applications can be made, these accounts don’t link to any. This is unusual for any company claiming to be genuine.

We've also noticed that some of the accounts don't post the loan offers on their timelines, while others have unrelated content. Their posts are also poorly written and repeated on various public Facebook groups. This is uncharacteristic of social media accounts run by genuine organisations. 

Zenka’s official Facebook page has over 64,000 followers and includes the company’s website www.zenka.co.ke. The contact phone number on the website is 020 765 0878 and does not match any of the numbers used by the Facebook accounts in question. 

In addition, the official page does not post loan offers similar to those of the fake accounts.

According to Zenka, users who need loans should download the company's app on their smartphones. They then register their details and apply for the amount they need. Contrary to the posts on the bogus accounts, Zenka loans are not applied for via WhatsApp.

All signs point to fake Facebook accounts with scam offers.

Republish our content for free

Please complete this form to receive the HTML sharing code.

For publishers: what to do if your post is rated false

A fact-checker has rated your Facebook or Instagram post as “false”, “altered”, “partly false” or “missing context”. This could have serious consequences. What do you do?

Click on our guide for the steps you should follow.

Publishers guide

Africa Check teams up with Facebook

Africa Check is a partner in Meta's third-party fact-checking programme to help stop the spread of false information on social media.

The content we rate as “false” will be downgraded on Facebook and Instagram. This means fewer people will see it.

You can also help identify false information on Facebook. This guide explains how.

Add new comment

Restricted HTML

  • Allowed HTML tags: <a href hreflang> <em> <strong> <cite> <blockquote cite> <code> <ul type> <ol start type> <li> <dl> <dt> <dd> <h2 id> <h3 id> <h4 id> <h5 id> <h6 id>
  • Lines and paragraphs break automatically.
  • Web page addresses and email addresses turn into links automatically.
limit: 600 characters

Want to keep reading our fact-checks?

We will never charge you for verified, reliable information. Help us keep it that way by supporting our work.

Become a newsletter subscriber

Support independent fact-checking in Africa.